Open data, social media, GIS, wireless communications, and mobile devices are transforming the relationship between government institutions and the constituents they represent. This movement offers opportunities to increase accountability and citizen participation through greater transparency, and by generating more effective, crowd-sourced solutions to public problems.In 2012, the government of India notified the National Data Sharing and Accessibility Policy (NDSAP), to allow access to government owned shareable data. Under this initiative, government ministries and departments in association with the NIC have set up various data portals to make their working data universally accessible. Data Portal India now provides single point access todatasets published by different government departments in open format.
Dr Neeta Verma has played a crucial role in setting up the Indian government's online services. Through her 20 year association with GOI, she has supported and overseen the creation of over 5000 Government websites, portals and a number of E-governance applications. She has also been associated with design of many national level data centres and disaster recovery centres across the country, including india.gov.in – the National Portal of India. She currently holds the position of Deputy Director General at the NIC, overseeing portfolios like Web Services at National Level, National Portal of India and Data Centre Operations & Management.