Knowledge Needs Assessment

The need to undertake a knowledge needs assessment study emerged from an international workshop on knowledge management organised by National Institute of Urban Affairs in 2011 with knowledge support of World Bank Institute and Cities Alliance, and under aegis of the Ministry of Urban Development, Government of India. The workshop established a general consensus that in context of achieving improved implementation of the Jawaharlal Nehru National Urban Renewal Mission in target urban local bodies, India needs to move from traditional approaches of capacity building towards a more holistic approach of knowledge management. However, knowledge management being a relatively new area with limited international evidence - and almost no national evidence - on what works, it was agreed that the first step would be to develop a KNA tool and pilot KNA studies across selected ULBs.

This report presents a synthesis of findings of knowledge needs assessment (KNA) studies undertaken for six cities in India viz., Faridabad, Amritsar, Patna, Visakhapatnam, Coimbatore and Bhubaneswar. The purpose of this report is to inform knowledge management and capacity building initiatives currently being undertaken through the Peer Experience and Reflective Learning Network(PEARL) that was set-up by the Ministry of Urban Development (MoUD), Government of India (GOI) towards providing knowledge management solutions in cities accessing the Jawaharlal Nehru National Urban Renewal Mission (JNNURM).